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Refund/cancellation policy



1. All fees payable for requests for information are non-refundable except where administrative error has occurred. Any refund will be made using your original payment method or another method at SHAPSHARE discretion.

2. If you notify us in writing more than 7 days before a seminar or event that you are unable to attend, you may choose to have a refund issued (minus a 15% cancellation fee) or nominate a replacement delegate to attend in your place.

3. If you notify us in writing 7 days or less before a seminar or event that you are unable to attend, you may nominate a replacement delegate to attend in your place; however, no refund will be issued.

4. Refunds for goods will only be made where required by applicable consumer legislation.

5. To claim a refund or for further information please send an email to info@shapshare.com

6. SHAPSHARE intends to run seminars and events as advertised but reserves the right to change the seminars and events without notice and to cancel the seminars and events if there are insufficient registrations.